body {
  margin: 0;
  padding: 0;
  min-height: 500px;
}
@media (min-width: 768px) {
  .hide_desk {
    display: none !important;
  }
}

@media (max-width: 767px) {
  .hide_mob {
    display: none !important;
  }
}

.baloon_container {
  position: fixed;
  left: 30px;
  bottom: 80px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  transform: translateX(-200px);
  transition: all 0.4s ease;
  z-index: 1000;
}
@media (max-width: 768px) {
  .baloon_container {
    left: 15px;
    bottom: calc(5rem + env(safe-area-inset-bottom));
  }
}
.baloon_container.show {
  transform: translateX(0);
}
.baloon_container.close .baloon {
  background-color: #fff;
}
@media (min-width: 768px) {
  .baloon_container.close .baloon:hover {
    background-color: #FF003C;
  }
  .baloon_container.close .baloon:hover #faq_icon {
    color: #fff;
    display: block;
  }
}
.baloon_container.close .baloon #close_icon {
  display: none;
}
.baloon_container.close .faq_container {
  width: 67px;
  height: 67px;
  border-radius: 35px;
}
@media (max-width: 767px) {
  .baloon_container.close .faq_container {
    width: 56px;
    height: 56px;
    box-shadow: 0 2px 4px 0px rgba(51, 51, 51, 0.33) !important;
  }
}
.baloon_container.close .faq_container .faq_title {
  transition-delay: 0.1s;
  opacity: 0;
}
.baloon_container.close .faq_container .faq_scroll {
  transition-delay: 0.1s;
  opacity: 0;
}
.baloon_container .baloon {
  position: relative;
  width: 67px;
  height: 67px;
  box-shadow: 0 2px 4px 0 rgba(51, 51, 51, 0.33);
  background-color: #fff;
  border-radius: 35px;
  margin-bottom: 15px;
  cursor: pointer;
  background-color: #FF003C;
  opacity: 1;
  margin-bottom: 0;
}
@media (max-width: 767px) {
  .baloon_container .baloon {
    width: 76px;
    height: 76px;
  }
}
@media (min-width: 768px) {
  .baloon_container .baloon:hover {
    background-color: #FF003C;
  }
}
.baloon_container .baloon svg {
  fill: currentColor;
  width: 30px;
  height: 30px;
  pointer-events: none;
  position: absolute;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  z-index: 1;
}
@media (max-width: 767px) {
  .baloon_container .baloon svg {
    width: 40px;
    height: 40px;
  }
}
.baloon_container .baloon svg#faq_icon {
  color: #FF003C;
}
.baloon_container .baloon svg#close_icon {
  color: #fff;
}
.baloon_container .faq_container {
  width: 422px;
  height: 427px;
  padding-right: 0px;
  padding-left: 35px;
  padding-bottom: 67px;
  box-sizing: border-box;
  border-radius: 12px 12px 12px 33px;
  box-shadow: 0 2px 4px 0 rgba(51, 51, 51, 0.33);
  background-color: #fff;
  position: absolute;
  left: 0;
  top: unset;
  bottom: 0;
  z-index: -1;
  overflow: hidden;
  cursor: default;
  transition: all 0.4s ease;
}
@media (max-width: 768px) {
  .baloon_container .faq_container {
    width: 92vw;
    padding-right: 0px;
    padding-left: 25px;
    padding-bottom: 56px;
    box-shadow: 0 0px 4px 2px rgba(51, 51, 51, 0.33);
  }
}
.baloon_container .faq_container .faq_title h3 {
  font-weight: 600;
  font-size: 20px;
  color: #FF003C;
  margin-top: 25px;
  margin-bottom: 0px;
  overflow: hidden;
  white-space: nowrap;
}
@media (max-width: 767px) {
  .baloon_container .faq_container .faq_title h3 {
    font-size: 16px;
    margin-bottom: 4px;
  }
}
.baloon_container .faq_container .faq_title p {
  font-size: 16px;
  font-weight: 400;
  line-height: 1.5;
  white-space: nowrap;
  color: #FF003C;
  margin-top: 0;
  margin-bottom: 10px;
}
@media (max-width: 767px) {
  .baloon_container .faq_container .faq_title p {
    font-size: 14px;
  }
}
.baloon_container .faq_container .faq_scroll {
  position: relative;
  margin-right: 46px;
  padding-right: 20px;
  overflow-y: scroll;
  overflow-x: hidden;
  height: 270px;
}
@media (max-width: 767px) {
  .baloon_container .faq_container .faq_scroll {
    margin-right: 9px;
    padding-right: 20px;
  }
}

.baloon_container .faq_container .faq_scroll::-webkit-scrollbar {
  width: 5px;
}
.baloon_container .faq_container .faq_scroll::-webkit-scrollbar-track {
  box-shadow: inset 0 0 5px #eaeaea;
  border-radius: 10px;
}
.baloon_container .faq_container .faq_scroll::-webkit-scrollbar-thumb {
  background: #FF003C;
  border-radius: 10px;
}
.baloon_container .faq_container .faq_scroll::-webkit-scrollbar-thumb:hover {
  background: #000406;
}
.baloon_container .faq_container .faq_scroll .qa {
  box-sizing: border-box;
  padding: 15px 0 15px 0;
  transition: all 0.5s ease;
  cursor: pointer;
}
.baloon_container .faq_container .faq_scroll .qa.bt {
  border-top: 1px solid #FF003C;
}
.baloon_container .faq_container .faq_scroll .qa.bb {
  border-bottom: 1px solid #FF003C;
}
.baloon_container .faq_container .faq_scroll .qa .q {
  display: flex;
  justify-content: space-between;
  align-items: center;
  transition: all 0.5s ease;
  position: relative;
}
.baloon_container .faq_container .faq_scroll .qa .q h3 {
  font-weight: 600;
  font-size: 14px;
  color: #FF003C;
  line-height: 1.3;
  margin-top: 0;
  margin-bottom: 0px;
  transition: all 0.5s ease;
  padding-right: 20px;
  white-space: nowrap;
}
@media (max-width: 767px) {
  .baloon_container .faq_container .faq_scroll .qa .q h3 {
    white-space: normal;
    font-size: 14px;
  }
}
.baloon_container .faq_container .faq_scroll .qa .q::before, .baloon_container .faq_container .faq_scroll .qa .q::after {
  content: "";
  width: 15px;
  height: 3px;
  background-color: #FF003C;
  position: absolute;
  right: 0;
  top: 50%;
  transform: translateY(-50%);
}
.baloon_container .faq_container .faq_scroll .qa .q::after {
  transition: transform 0.5s ease;
  transform: translateY(-50%) rotate(0deg);
}
.baloon_container .faq_container .faq_scroll .qa .a {
  font-size: 14px;
  color: #FF003C;
  padding-right: 0px;
  height: 0;
  transition: all 0.5s ease;
  overflow: hidden;
}
.baloon_container .faq_container .faq_scroll .qa .a > div {
  height: auto;
  padding-top: 15px;
  width: 320px;
}
@media (max-width: 767px) {
  .baloon_container .faq_container .faq_scroll .qa .a > div {
    width: 78vw;
  }
}
.baloon_container .faq_container .faq_scroll .qa.close .q::after {
  transform: translateY(-50%) rotate(90deg);
}
.baloon_container .faq_container .cta {
  display: inline-block;
  width: 100%;
  border: 1px solid #FF003C;
  text-align: center;
  padding: 10px 0;
  border-radius: 4px;
  color: #FF003C;
  font-size: 16px;
  margin-top: 20px;
  margin-bottom: 20px;
  transition: all 0.2s ease;
  text-decoration: none;
}
@media (min-width: 769px) {
  .baloon_container .faq_container .cta:hover, .baloon_container .faq_container .cta:focus {
    background-color: #FF003C;
    color: #fff;
  }
}
@media (max-width: 768px) {
  .baloon_container .faq_container .cta:active {
    background-color: #FF003C;
    color: #fff;
  }
}